Navigating university administration can sometimes feel complex, but The University of Western Australia (UWA) centralises its student support through a dedicated service called Student Connect. Whether you have questions about your enrolment, need course advice, or have a query about fees, Student Connect is your first point of contact visit Student Connect uwa.
For students in Ghaziabad, India, or anywhere else outside of Perth, knowing the best way to get in touch is key. This guide outlines all the methods available to contact UWA Student Connect in 2025.
Primary Contact Method: askUWA (Online Enquiry System)
For both current and future students, the most efficient way to contact Student Connect is through the online portal, askUWA. This system is ideal for international students as it is not limited by time zones.
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What it is: askUWA is an online platform where you can find answers to hundreds of frequently asked questions (FAQs). If you can’t find your answer, you can log in to submit a specific enquiry.
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How to use it:
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Visit the UWA website and search for “askUWA.”
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Browse the extensive FAQ database first.
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If you still need help, log in using your UWA Pheme number (for current students) or create a guest account.
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Submit your detailed question. The Student Connect team will review it and respond to you directly.
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Why it’s best: It allows you to ask detailed questions and attach relevant documents. All correspondence is tracked in one place, creating a written record of your query and the advice given.
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Contact by Phone: For Urgent Enquiries
If you have an urgent matter that requires a direct conversation, you can call the Student Connect team. This is a good option for quick questions, but be mindful of the time difference.
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Phone Number: 131 UWA (131 892)
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International Callers: +61 8 6488 1892
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Operating Hours: 9 AM to 4 PM, Monday to Friday (Australian Western Standard Time – AWST).
For students in India (IST): Perth (AWST) is 2.5 hours ahead of Indian Standard Time. This means you should call between 6:30 AM and 1:30 PM IST to reach them during their business hours.
In-Person Support at Student Central
For students who are on campus in Perth, Student Connect offers face-to-face assistance at Student Central. This is the best option for complex issues that benefit from a personal conversation or for submitting physical documents.
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Location: Ground Floor, Geoffrey Bolton Library, UWA Perth Campus.
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Hours: Typically 9 AM to 4 PM, Monday to Friday. It’s always a good idea to check the UWA website for the most current opening hours before visiting.
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What Can Student Connect Help With?
Student Connect is the front-line team for a wide range of administrative and support services, including:
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Course information and study plans
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Enrolment and class registration issues
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Fees, scholarships, and financial assistance
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Exams and results
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Graduation details
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General student support and advice
By choosing the right contact method for your query, you can ensure you get the timely and accurate information you need to succeed in your studies at UWA. For most non-urgent matters, especially from overseas, askUWA is your most reliable tool.
