Canceling your Paramount+ subscription on a Roku device is a straightforward process, but the steps depend on how you initially signed up for the service. If you subscribed to Paramount+ directly through your Roku device or the Roku website, your subscription is managed and billed by Roku, and you must use one of their platforms to cancel it visit paramount.com/roku.
Canceling Directly on Your Roku Device
The most direct way to cancel your Paramount+ subscription is through the Roku device itself. This method is quick and can be done right from your couch.
Follow these steps:
- Navigate to your Roku home screen.
- Using your remote, highlight the Paramount+ channel. It’s important not to open the channel itself.
- Press the asterisk (*) button on your Roku remote to open the options menu for that channel.
- From the menu that appears, select Manage Subscription.
- You will then see the option to Cancel Subscription. Select it.
- A confirmation screen will appear asking if you are sure you want to cancel. Confirm your choice to finalize the cancellation.
Your subscription will remain active until the end of the current billing cycle, but it will not auto-renew.
Canceling Through the Roku Website
If you prefer to manage your subscriptions from a computer or mobile device, you can cancel Paramount+ through the official Roku website.
Here is the process:
- Open a web browser and go to my.roku.com.
- Sign in to your Roku account if you are not already logged in.
- Once logged in, navigate to the Manage your Subscriptions section.
- You will see a list of your active subscriptions. Find and select the Paramount+ subscription you wish to cancel.
- Click on the Unsubscribe or Turn off auto-renew option and follow the prompts to confirm your decision.
Similar to canceling on the device, your access to Paramount+ will continue until the end of the current billing period.
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Why You Must Cancel Through Roku
When you subscribe to a service like Paramount+ through a third-party platform such as Roku, Amazon Prime Video, or the Apple App Store, that third party handles the billing. This is a trade-off for the convenience of managing multiple services in one place. Consequently, you cannot cancel the subscription through the Paramount+ website or app directly, as they do not have access to the billing information managed by Roku. If you try to cancel on the Paramount+ site, it will likely direct you back to the platform where you originally subscribed.
